IT Support
Dedicated customer support & management
SERVICES INCLUDED
- Preventive Maintenance
- Onsite and Remote Tech Support
- Network Support and Management
- Server Support
- Desktop and Laptop, Tablet Support
- Mobile Devices Support & Management Including Blackberry, iPhones & smart-phones etc
- Communications Support – Telephones, Video Conference & AV Equipment
- IT Asset Management & Documentation
- Strategic Technology Planning – Research, advise and implement new solutions to meet changing business needs.
- Technology Procurement – Assist/advise in purchasing equipment, software and services; evaluating and qualifying vendors.
- Backup Strategy and Business Continuity Planning
- Data Recovery Services